Privacy policy

This page outlines what personal data is collected, why it is used, how partner sharing works, and what rights users have.

Data we collect

  • When a user submits an inquiry, we collect the minimum data needed for partner routing, such as name, contact details, target area, move-in timing, residence-status plan, and guarantor-support needs. Sensitive identity documents should remain with the partner side whenever possible.

Why we use the data

  • Collected data is used for partner routing, inquiry handling, service improvement, and audit logging. It is not intended for unrelated secondary use.

Partner sharing

  • We only share inquiry data with eligible partners when the user has consented. The scope is limited to information required for response and listing suggestions.

Frequently asked questions

Is my data sent to partners without consent?

No. Partner sharing is tied to explicit consent in the inquiry flow.

Related policy pages